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Privacy Policy

Effective Date: [10/July/2024]

Welcome to Cocoadocs.org. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you contact us through our website, in compliance with EU (GDPR) and USA (CAN-SPAM Act, CCPA) laws.

1. Information We Collect

When you contact us through our website, we collect the following personal information:

  • Name
  • Email address
  • Message content

2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To communicate with you about our services and updates.
  • To improve our website and services based on your feedback.

3. Legal Basis for Processing (EU Users)

We process your personal data based on the following legal grounds:

  • Consent: By providing your personal information, you consent to its processing as described in this privacy policy.
  • Legitimate Interests: To respond to your inquiries and provide customer support.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements.

7. Your Rights (EU Users)

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Access: You have the right to request access to your personal data.
  • Rectification: You have the right to request correction of inaccurate personal data.
  • Erasure: You have the right to request deletion of your personal data.
  • Restriction: You have the right to request restriction of processing of your personal data.
  • Data Portability: You have the right to request transfer of your personal data to another party.
  • Objection: You have the right to object to the processing of your personal data.

To exercise any of these rights, please contact us at contact@cocoadocs.org.

8. Your Rights (California Users)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

  • Access: You have the right to request access to the personal information we collect about you.
  • Deletion: You have the right to request the deletion of your personal information.
  • Non-Discrimination: You have the right to not be discriminated against for exercising your CCPA rights.

To exercise any of these rights, please contact us at contact@cocoadocs.org.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: contact@cocoadocs.org

Thank you for trusting Cocoadocs.org with your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly.